For all those who have ever wondered how far management information tools in tourism should go – Klaus Grabler and Iris Zehrer shared some of MANOVA`s visions and actual achievements in this field at the 9th TourMIS User’s Workshop. Learn more about current projects such as Austria’s Tourism Monitor T-MONA or TOURMON in Rheinland-Pfalz, Germany. Discover how user-friendly management information in tourism can be, following Klaus Grabler’s maxim “Big knowledge instead of big data”. Finally, also take a quick look over various other exciting projects from tourism specialists from all over Europe!